Privacy Policy

1. INTRODUCTION

WhichAI LLC ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. INFORMATION WE COLLECT

Personal Information:

• Name and email address (account creation)
• Payment information (processed by third-party payment processors)
• Profile information you provide
• Communication records with our support team

Usage Information:

• Task descriptions and workflow requests
• Service usage patterns and preferences
• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and improve our AI workflow recommendation services
• Process payments and manage subscriptions
• Communicate with you about your account and our services
• Analyze usage patterns to enhance our algorithms
• Comply with legal obligations
• Protect against fraud and abuse

Legal Basis (GDPR):

• Contract performance (providing services)
• Legitimate interests (service improvement, security)
• Consent (marketing communications)
• Legal obligation (compliance requirements)

4. INFORMATION SHARING

We do not sell your personal data. We may share information with:

• Service providers who assist in our operations (under strict agreements)
• Payment processors for subscription management
• Legal authorities when required by law
• Business successors in case of merger or acquisition (with notice)

Third-Party Services:

We use trusted third-party services for infrastructure, analytics, and payments. These providers have their own privacy policies and security measures.

5. DATA SECURITY

We implement industry-standard security measures including:

• Encryption in transit and at rest
• Access controls and authentication
• Regular security audits and updates
• Incident response procedures

6. DATA RETENTION

• Account data: Retained while account is active plus 30 days after deletion
• Usage data: Aggregated data may be retained for analytics
• Payment data: Retained as required by law and payment processors
• You can request immediate deletion of personal data

7. YOUR RIGHTS

All Users:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data in portable format
• Opt-out of marketing communications

EU Users (GDPR Rights):

• Right to rectification and erasure
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge complaints with supervisory authorities

US Users (State Privacy Rights):

• California (CCPA): Right to know, delete, and opt-out of sale
• Virginia, Colorado, Connecticut: Similar rights as GDPR
• Wyoming: Rights as applicable under state law
• Other states: Rights as applicable under state law

8. INTERNATIONAL TRANSFERS

For EU users, we ensure adequate protection through:

• Standard Contractual Clauses
• Adequacy decisions where applicable
• Additional safeguards as required

9. COOKIES AND TRACKING

We use cookies for:

• Essential site functionality
• Performance analytics
• User preferences
• Security measures

You can control cookies through browser settings. Some features may not work without certain cookies.

10. CHILDREN'S PRIVACY

Our service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect information from children.

11. CHANGES TO PRIVACY POLICY

We will notify you of material changes via email or service notification at least 30 days before changes take effect.